Privacy & Data Protection

Privacy Policy

How Suited Supper Club collects, uses, protects, and respects your personal information when you dine with us, join our offline poker nights, or connect online.

Region: Australia Applies to website & service interactions
Contact us about privacy

At a glance

  • We use your details to manage reservations, events, and enquiries.
  • We do not sell or rent your personal information.
  • Offline poker nights are social only, with no real-money gambling.
  • We follow Australian privacy laws, including the Australian Privacy Principles.

Introduction

This Privacy Policy outlines how Suited Supper Club collects, uses, stores, and protects your personal information when you visit our website at https://suitedsupperclub.com, make a reservation, submit an enquiry, attend our modern Australian restaurant, or participate in our offline poker nights and events.

By using our website or engaging with our services, you agree to the handling of your personal information in accordance with this Privacy Policy and applicable Australian privacy laws. If you do not agree with any part of this policy, please refrain from using the website and contact us to discuss your concerns.

Information We Collect

We collect personal information that helps us provide a smooth and welcoming dining and entertainment experience at Suited Supper Club.

Information you provide voluntarily

We collect information you choose to provide when you interact with us, including when you:

  • Submit a table reservation or group booking request
  • Enquire about private events, corporate dinners, or social poker nights
  • Use any contact or enquiry form on our website
  • Communicate with us by phone, email, or social media

This information may include:

  • Name
  • Contact details (such as email address and phone number)
  • Reservation details (such as date, time, group size, and occasion)
  • Event requirements and preferences
  • Any other information you choose to share in your message

Information collected automatically

When you visit our website, we may automatically collect certain technical and usage information. This typically includes:

  • Device and browser information
  • Pages visited and time spent on the website
  • General location information based on IP address
  • Referral sources and basic interaction data

This information is generally collected in an anonymised or aggregated form for website analytics and performance monitoring, and does not personally identify you.

Use of Information

The information we collect is used solely to support and enhance your experience with Suited Supper Club. Specifically, we may use your personal information to:

  • Process and manage table reservations and group bookings
  • Respond to your enquiries about our restaurant, menu, private events, or offline poker nights
  • Coordinate special requests, dietary requirements, or accessibility needs
  • Provide updates or confirmations relating to your bookings or event arrangements
  • Improve our website, services, and guest experience based on anonymised analytics data

We do not use your personal information for unrelated purposes without your consent, and we do not use your details to promote or facilitate any form of real-money gambling, betting, or online gaming.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve site functionality, performance, and user experience.

Cookies are small text files stored on your device that help us remember your preferences and understand how visitors interact with our website in an anonymised way. This may include recognising repeat visitors, supporting basic site features, and measuring which pages are most useful.

You can manage or disable cookies at any time by adjusting your browser settings. Please note that some features of the website may not function correctly if certain cookies are disabled.

For more detailed information on the types of cookies we use and your choices, please refer to our Cookie Policy.

Data Sharing and Disclosure

We respect your privacy and treat your personal information with care.

We do not sell, rent, or trade your personal information to third parties. Information may be shared only in the following limited circumstances:

  • Trusted service providers: With third-party providers who support our operations (for example, website hosting, reservation tools, or basic analytics), and only to the extent necessary for them to perform services on our behalf.
  • Legal and regulatory requirements: Where we are required to do so by law, regulation, court order, or lawful request from authorities.
  • Business continuity: In the unlikely event of a business restructuring or change of ownership, personal information may form part of the transferred assets, subject to continued protection consistent with this policy.

When we share information with service providers, we take reasonable steps to ensure they handle your personal information securely and in accordance with applicable privacy laws.

Data Security

We implement industry-standard security measures designed to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

These measures may include secure server environments, access controls, encryption in transit where appropriate, and regular monitoring of our systems. While we strive to use commercially acceptable means to protect your personal information, no method of transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

If we become aware of a data incident that materially affects your personal information, we will take appropriate steps in line with our legal obligations, which may include notifying you and relevant authorities where required.

Children's Privacy

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

If you are a parent or guardian and believe that a person under 18 has provided personal information to Suited Supper Club without your consent, please contact us using the details on our Contact page. We will promptly review the situation and take reasonable steps to delete any such information where appropriate.

Your Rights and Choices

You have rights in relation to the personal information we hold about you, subject to applicable Australian privacy laws.

These may include the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate, outdated, or incomplete information
  • Request deletion of your personal information where it is no longer required for the purposes described in this policy or by law
  • Raise concerns or complaints about how your personal information is handled

You may exercise these rights at any time by contacting us using the details provided on our Contact page. We may ask you to verify your identity before fulfilling certain requests to help protect your privacy and security.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required to meet our legal, regulatory, and operational obligations.

In practice, this means we may keep reservation, event, and contact records for a reasonable period to manage bookings, respond to follow-up enquiries, improve our services, maintain accurate business records, and comply with applicable laws.

When personal information is no longer needed, we will take reasonable steps to securely destroy, delete, or de-identify it.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page, with the revised policy taking effect from the date it is made available on the website. We encourage you to review this Privacy Policy from time to time to stay informed about how we protect your information.

Your continued use of the website or our services after any changes have been published will constitute your acknowledgement of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us using the details provided on our Contact page.

When you reach out, please include sufficient detail about your enquiry so we can respond efficiently. We aim to address privacy-related questions and concerns promptly and respectfully.